801.876.6300

OUR SOLUTIONS

MANAGED IT SERVICES

WHAT IS MANAGED IT SERVICES?

Managed IT Services is when you outsource your business’s Information
Technology (IT) to a trusted IT company which in turn provides your employees
unlimited IT support while proactively and strategically managing your IT
infrastructure – all at a fixed price.

Our Managed IT services will help you succeed.

LET’S GET STARTED

COMPREHENSIVE IT SERVICES INCLUDE

Network

Cloud services are network dependent, which is why Handcrafted Solutions’ network management and monitoring services have become critical to IT.

Service desk

Handcrafted Solutions’ 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

Infrastructure

Handcrafted Solutions ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

Endpoint management

Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

Applications

Handcrafted Solutions supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

Managed services plus

Handcrafted Solutions provides advanced management tools to clients who want to take their IT Service Management to a higher level.

OUR SERVICES PROVIDE A UNIQUE RANGE OF BENEFITS

Control IT Costs

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

Trusted IT advisor

Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

Small initial investment

Managed IT services help you offset the initial investment of
technology costs. Rather than spending thousands of
dollars on hardware and software upfront.

Economy of scale

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Increased efficiency

You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Stop wasting time and money on technology.

LET’S GET STARTED

SUCCESS STORIES

Handcrafted Solutions is always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.

– Jake S.

1 MONTHLY FEE FOR ALL IT SERVICES. NO COSTLY SURPRISES

  • CAREBASIC
  • Designed for businesses with basic IT requirements
  • $99 per /month/device
  • Pricing includes coverage for users
  • GET MORE INFO
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
  • MOST POPULAR
  • CAREPLUS
  • Designed for businesses looking to eliminate costly break/fix IT services
  • $149 per /month/device
  • Pricing includes coverage for users
  • GET MORE INFO
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
  • CAREPRO
  • A fully comprehensive plan for any business size or needs.
  • $199 per /month/device
  • Pricing includes coverage for users
  • GET MORE INFO
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

LET’S GET STARTED

ARE YOU READY FOR A BETTER,
MORE PRODUCTIVE BUSINESS?

Stop worrying about technology problems. Focus on your business.

Let us provide the support you deserve.

GET STARTED